Refund Policy

We offer a 14-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to monthly plans and to one-time Founder Access.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all orders. To request a refund, visit paddle.net and look up your order, or contact us through the app and we'll help.

Cancelling a monthly plan

You can cancel anytime from the Billing page. Your plan keeps working until the end of the month you've paid for, and then your organization moves to the Free plan. Your events and team stay in place.

See also Paddle's refund policy.